7-day money-back

If ShopFront isn't right for you, email us within 7 days of your first payment and we'll refund it in full — no questions asked. Refunds are returned to the original payment method via Razorpay and typically arrive in 5–7 business days.

Renewals

Renewal payments are not refundable, but you can cancel anytime before the next renewal date — your store stays live until the end of the period you've already paid for, and you won't be charged again.

When we can't refund

We can't refund periods already used beyond the 7-day window, fees charged by your bank or payment provider, or domain registration costs paid to a third-party registrar (those follow the registrar's own policy).

How to request

Write to [email protected] from your registered email with your store address. We confirm every request within 2 business days.