Terms of Service

ShopFront provides tools to build and publish a business website: industry templates, a drag-and-drop editor, hosting on a free myshopfront.in address or your own custom domain, multi-page sites, and optional business email on your custom domain. Paid plans are billed per store, monthly or yearly, and include a GST invoice issued by Versalence Infocomm Private Limited.

You register with your name, email address, and WhatsApp number, and sign in with a one-time code sent to those channels or with a password you set. You are responsible for keeping your sign-in credentials confidential and for everything that happens under your account. Tell us immediately at [email protected] if you suspect unauthorised access. We may suspend accounts that provide false contact details.

Paid plans renew automatically until cancelled. Payments are processed by Razorpay; we never see or store your card or banking credentials. You can cancel anytime from your dashboard — your store stays live until the end of the paid period, after which it is unpublished and its custom-domain and email services are deprovisioned.

If a renewal payment fails, we retry and keep the store live during a short grace period (shown in your dashboard). Subscriptions that remain unpaid after the grace period are cancelled. Prices are in INR and include GST unless stated otherwise; a tax invoice with our GSTIN is issued for every payment.

That invoice is for what you pay Versalence Infocomm Private Limited. If you sell to your own customers using a ShopFront website or any selling or invoicing tools we provide, you are the seller. You are responsible for your own GST registration, rates, invoices and records; any invoice produced with our tools is issued in your name and under your GSTIN, and Versalence Infocomm Private Limited is not the seller or the issuer of it.

You agree not to use ShopFront to publish or distribute anything that is unlawful, misleading, harmful, or infringing, including:

• phishing, fraud, spam, or malware;
• sale of prohibited or restricted goods under Indian law;
• content that infringes someone else’s intellectual property, privacy, or publicity rights;
• impersonation of another business or person.

We may suspend or remove stores that violate these rules, with notice where practicable, and report unlawful content where the law requires it.

You retain full ownership of the content you create and upload (text, images, videos, prices, menus, logos). You grant Versalence Infocomm Private Limited only the non-exclusive rights needed to host, store, back up, and display your store to visitors. You are responsible for ensuring you have the rights to everything you publish and that your store complies with applicable law, including Indian consumer protection and advertising standards.

The ShopFront name, logo, templates, editor, and underlying software are our intellectual property; these Terms do not grant you any rights to them except the right to use the Service.

You remain the owner of any custom domain you connect and are responsible for renewing it with your registrar. To connect it you add the DNS records we show you (an A record for the domain and a CNAME record for www) where you manage your DNS; you keep control of your nameservers and we do not manage your DNS. We issue and renew the HTTPS certificate for the domain automatically. You can detach the domain at any time — we will stop serving it, but removing the records and propagation at your registrar are outside our control.

If your plan includes email on your custom domain, we provision mailboxes on our mail infrastructure and publish the required MX, SPF, DKIM, and DMARC records. You are responsible for the contents of messages sent through those mailboxes and for complying with anti-spam law (including India’s IT Act and any applicable commercial-communication rules).

We work hard to keep every store online but do not guarantee uninterrupted or error-free service. We may take parts of the Service down briefly for maintenance and will try to minimise disruption. We may add, change, or retire features over time; material changes to these Terms will be notified on this page before they take effect.

You can stop using the Service and cancel your subscription at any time. We may suspend or terminate your account for breach of these Terms, non-payment after the grace period, or prolonged inactivity, with notice where practicable. On termination, your stores are unpublished and customer-facing services are deprovisioned; provisions of these Terms that by their nature should survive (ownership, liability, governing law) survive.

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not responsible for losses caused by your content, your domain registrar, payment-network failures, or third-party services, or for indirect or consequential damages.

To the extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot be limited under Indian law.

These Terms are governed by the laws of India. Any dispute arising out of or relating to the Service is subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka.

Questions, notices, or complaints about these Terms:

Versalence Infocomm Private Limited
Unit FO-02, 4th Floor, 28/A, Smart Avenue, Michaelpalya, Indiranagar, Bengaluru, Bengaluru Urban, Karnataka 560038, India
GSTIN: 29AAKCV1471F1Z4
Email: [email protected] · Website: myshopfront.in